Technical Support

The Ricardo Technical Support Service provides a convenient way to access any and all of Ricardo's products and services.  If you do not need to engage Ricardo for a large study or project but still want to benefit from our experience, the Technical Support team is able to provide answers to your enquiries efficiently.

We provide the following support services:

• An annual Technical Support Agreement provides an easy mechanism to use Ricardo in an unplanned way with minimal administration
• Our engineers have written a range of Training courses but we are always keen to prepare new ones at a client’s request
• Powertrain design benchmarking reports are available
• Our mechanical development and analysis engineers combine to provide a powerful team to investigate component failures
• Expert witness services

Key benefits:

• A Technical Support Agreement (TSA) is simply a mechanism to conveniently access Ricardo’s vast knowledge base and experienced engineers
• Training for engineers by engineers
• Benchmarking reports are prepared by Ricardo engineers and provide comments on the designs of new engines and transmissions
• By providing a range of component failure investigations can be carried out to meet your budget - from an entry level review of photographed parts with comments and suggestions for further investigation to a very detailed report following a full inspection of components and data with the design analysed using FEA
• Combining our experience and independence makes Ricardo well placed to provide expert witness services